Sales & Customer Support
Making it Easy for Our Customers
At Sai Minerals we continually strive to earn the trust and provide true value and expertise to our customers. To accomplish this, our Sales and Customer Service teams are committed to:
- Consistently exceeding customer expectations
- Continually improving our performance
- Offering efficient and timely response to customer needs
- Supplying the highest quality products at competitive prices
- Providing customers with personal points of contact they can always rely on
Our Sales Team is here to help customers select the best and most cost-effective solutions to their Silica / Quartz / Chromite Sand needs.
The sales Team can Assist you
- While you have questions concerning a product or application
- While you would like consultation regarding which product would be best suited to your needs
- While you would like to obtain the most cost-effective product based on freight and logistical variables
- While you would like to place a new order or obtain a quote
- While you need technical support and information
- While you would required a larger sample for testing and evaluation (samples over 1 Kgs).
The Customer Service Representative can help you
- By Providing the status of an existing order
- By helping you order the products from a specific location
- By finding out the lead time on an order.
- By Tracking a shipment
- By Providing freight and logistics information
- When you need any assistance regarding an Packaging & Bulk Options, Product Listings, Loading times by product grades, Freight & Transport Availability
Customer Service is dedicated to ensuring that orders are handled efficiently, smoothly and on time, with no worries, regardless of customer locations or logistical constraints. To assist our customers in the decision-making process we offer complimentary samples so you can conduct testing and evaluation, to make sure our product meets your specific requirements before you commit to purchasing. Our standard sample Kit is shipped free of charge. For larger samples, we ask that you contact our Sales Team for further consultation. Our standard sample Kit is shipped free of charge. For larger samples, we ask that you contact our Sales Team for further consultation.